Delivery Conditions

  1. The buyer is entitled to choose the method of delivery:

    1.1. Pick up – self collection (FCA)

    In case of choosing FCA option - self collection, the Buyer is obliged to ensure the transport of the purchased goods on his own expense and send (by e-mail / post) to European Filtration the relevant documents:

    • carrier order and
    • invoice for the transport,

    proving the provision of transport / transportation, within 15 days from the date of order confirmation. If the Buyer does not do so, the purchase price will be increased by the rate of VAT valid on the day of the order and will be additionally invoiced to the Buyer. The Buyer undertakes to pay the adjusted purchase price to the Seller's account within 7 days of receiving the invoice. In the event of a delay in payment of more than 7 days, the Seller is entitled to a contractual penalty in the amount of twice the unpaid part of the purchase price. This does not affect the right to compensation.

    Customer receives pic up instructions with all required obligations to be full field

    1.2. Delivery to a pre-announced delivery address (CPT)

    In the case of delivery of goods to a pre-agreed address, the Seller undertakes to ensure transport to the agreed place through a third party (hereinafter referred to as the "Carrier").

    The buyer is informed in advance about the approximate length as well as the price of transport to the ordered place. The Seller reserves the delivery time of the goods for two weeks from the date of shipment. Length of shipment is caused due to the fact that the procured goods originate from abroad, however this time is usually much shorter. In the event of an extension of this period, the Buyer will be informed by e-mail or phone. The Buyer acknowledges that during the transport there may be problems due to force majeure, changes in laws and official regulations, violence, strike or for labor disputes that are not within the influence of the Seller. In these cases, the delivery time is extended by the time to eliminate these problems. Claims for damages from the Buyer for late delivery or non-delivery of the delivery are in any case completely excluded. In such cases, the seller seeks to offer an alternative product or other solution. After receiving the goods, the Buyer assumes responsibility and risk for any damage caused by transport to the final location. This responsibility is transferred to the Buyer by leaving the agreed place of unloading of the goods.

  2. Acceptance of goods by the Buyer is one of the basic contractual obligations. In the event of unreasonable non-acceptance of the delivered goods, for which the Buyer is responsible, the Seller will claim damages from the Buyer and the Buyer undertakes to pay them.

  3. The seller is responsible for damage caused by transport to the final place of delivery of goods. The buyer is obliged to thoroughly inspect the goods upon receipt. The carrier is obliged to allow the inspection of the delivered goods. Buyer should not accept visibly damaged goods from the carrier. In case some goods are visibly damaged it is necessary to confirm the damage in writing to the carrier. Otherwise, the Seller is not responsible for damage to the goods.

    If this is not possible due to lack of time of the carrier, a written confirmation will be sent by the Buyer upon receipt of undamaged goods immediately after the inspection. Only based on this is it possible to make a complaint about any damaged or missing goods and then claim any compensation from the Seller. When signing the acceptance protocol, the Buyer declares that the goods have been taken over properly, completely, and undamaged.

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